- the beneficiary’s name,
- the item of DME ordered,
- the NPI of the prescribing physician/practitioner,
- the signature of the prescribing physician/practitioner, and
- the date of the order.
The 5EO must be date stamped to document the receipt date by the supplier prior to delivery. Still, prior to BILLING suppliers must continue to secure a fully detailed written order to be in compliance.
We do recommend, however, that you leverage this new education through your appeal endeavors. Many of you have received audit denials for invalid DWOs that were missing elements required on a DWO but frequently missing from dispensing orders (like frequency of replacement, method of delivery, quantity, etc.). If your dispensing order contains the required five elements and was properly date stamped, then you can contact the MAC about reopening options. You will still need to document a compliant DWO post-delivery (and prior to billing) to fully take advantage of this newly opened documentation lane.
More education is being released from the MACs on this topic, but suffice it to say this 5EO requirement is a much lower standard for delivery than previously directed. Thankfully, this is one of the few and welcome directives that puts suppliers in a position to have more documentation than required.