Enough? Enough! Denial Success for the Understaffed
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Recorded On: 08/31/2017
Recorded By: Andrea Stark - Reimbursement Consultant
There was a time when we advised the key to denial management was education, experience, and expertise. And we practiced what we preached…until it almost killed us.
True, understanding the reimbursement rules is important to denial resolution. And what you don’t already have, you can and should acquire with our Denial Basics event. But to what end? Here is the simple but not-so-obvious conclusion we found in our on work:
Working denials is probably creating more denials.
Patient interactions are complex and extend far beyond the claim line level, but working denials remains a touch point activity. “I ‘worked’ 100 denials” means nothing more than “I touched 100 denials in some manner and left a note without any correlation to the desired outcome.” The desired outcome, for those listening at home, is not just payment resolution of that one claim, but the avoidance of denials like it in the future. The alternative, or undesirable outcome, is an infinitely expanding denial volume that ultimately collapses. That is not a scare tactic; it is math.
Almost immediately, you can get better results with less effort if you are willing to reconsider your approach and strategy.
We hope you will listen in as we share the organizational method we developed to increase our throughput and collection percentages without increasing your staff. Attendees to this event learned to:
*There's still time to purchase our Let’s Do This Denial Bundle where you receive two of our denial events that aim to solve the denial dilemma once and for all by creating capable staff and organizing workflow to increase collection percentages long-term.
Recorded By: Andrea Stark - Reimbursement Consultant
There was a time when we advised the key to denial management was education, experience, and expertise. And we practiced what we preached…until it almost killed us.
True, understanding the reimbursement rules is important to denial resolution. And what you don’t already have, you can and should acquire with our Denial Basics event. But to what end? Here is the simple but not-so-obvious conclusion we found in our on work:
Working denials is probably creating more denials.
Patient interactions are complex and extend far beyond the claim line level, but working denials remains a touch point activity. “I ‘worked’ 100 denials” means nothing more than “I touched 100 denials in some manner and left a note without any correlation to the desired outcome.” The desired outcome, for those listening at home, is not just payment resolution of that one claim, but the avoidance of denials like it in the future. The alternative, or undesirable outcome, is an infinitely expanding denial volume that ultimately collapses. That is not a scare tactic; it is math.
Almost immediately, you can get better results with less effort if you are willing to reconsider your approach and strategy.
We hope you will listen in as we share the organizational method we developed to increase our throughput and collection percentages without increasing your staff. Attendees to this event learned to:
- Stop denial backlog growth immediately
- Increase institutional knowledge and reduce dependencies on key AR staff
- Increase collection percentages and reduce AR
*There's still time to purchase our Let’s Do This Denial Bundle where you receive two of our denial events that aim to solve the denial dilemma once and for all by creating capable staff and organizing workflow to increase collection percentages long-term.
Our premium webinar experience includes a full recording of the entire event hosted on August 24 in MP4 format to share with your staff. Don't worry if you miss the LIVE Event. You can listen anytime, rewind and playback whenever it is convenient. You've got work to do, and we have you covered. No one misses a beat with our premium package.
If you have trouble paying online, we are happy to take your registration and payment over the phone. Please call 803-462-9959 ext. 0200 for assistance.
Check out these events to add to your training portfolio:
The Prize Has a Price: Endure Workload Increases from Cures Act Adjustments
Medicare Appeals: New Initiatives Make Process Relevant Again
First Time's A Charm: Passing Audits Without Appeals
If you have trouble paying online, we are happy to take your registration and payment over the phone. Please call 803-462-9959 ext. 0200 for assistance.
Check out these events to add to your training portfolio:
The Prize Has a Price: Endure Workload Increases from Cures Act Adjustments
Medicare Appeals: New Initiatives Make Process Relevant Again
First Time's A Charm: Passing Audits Without Appeals